In spite of the fact that the hosting service offered by the different companies seems identical, every provider has their own platform with its own modifications and ways to complete specific procedures. In this case, an elaborate knowledge base will be truly useful both for persons with zero practical experience and for technically seasoned users who will ultimately discover how particular operations are executed, but will lose some time in the process. The aim of such a knowledge base is to make the hosting service quick and easy to use, saving users a lot of time and efforts. The result is gladder clients, as they can swiftly find the information they need, and substantially less work for the customer service staff representatives, because usually the majority of the questions and issues that clients have are already enumerated in the knowledge base. Given that the articles themselves are adequately written and cover more topics, you will be able to learn more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Shared Hosting

Our shared hosting plans come with an in-depth knowledge base where you can find information on all the difficulties that you might chance upon and their solutions. You can get to know how to set up and manage an electronic mailing list, how to use an .htaccess config file, or how to continue in case the settings of your email client are accurate, but nonetheless you are unable to send email messages, for instance. We’ve made every effort to be as comprehensive as possible and to encompass all possible options so as to save you time and effort and to give you different solutions for each single problem. The knowledge base features informative articles too – both generic ones about the hosting service as a whole, and more specific ones, which will help you become familiar with the features and functions of the Hepsia Control Panel. You can find relevant articles about particular features and functions in each section of the Control Panel, whereas if you prefer to check the complete archive of articles, you can visit the Help section.

Extensive Online Documentation in Semi-dedicated Hosting

We’ve compiled a comprehensive online knowledge base for all our present and prospective clients, so in case you order a semi-dedicated server plan from our company, you will be able to find any info that you need at any time. We’ve got a myriad of educative help articles, which will help you understand better what’s happening in your semi-dedicated server account – "What is PHP?" and "What are file permissions?" are just two instances. Our comprehensive guides will help you do anything you wish – extract an archive, import a database, redirect a domain name, etc. Plus, we also have troubleshooting guidelines, which will permit you to find out what causes a certain problem and the probable solutions for it. If you’re not able to send email messages or your domain name opens a 500 Internal Server Error message, for example, you can examine our knowledge base and resolve the issue immediately. You can access the articles through each section of the Control Panel, as well as through the dedicated Help section.