Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • The Help Center included in’s Website Control Panel offers a selection of help articles and regularly asked questions. Aimed towards resolving any common problem that you could run into, they are compiled by our support team of experienced techs.

  • Top quality support service
  • Educational Videos

  • We have compiled a selection of instructional video tutorials that detailedly display how to remedy a typical problem connected to your Linux shared hosting packages account. You will find the video lessons in the Help section.

  • Intuitive help center
  • A Sixty–Minute Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7x365 technical support service with a 60–minute ticket response time guarantee. Our team of qualified tech support engineers will be available to you to attend to all the queries that you could have. During non–busy times, a response will be provided within just twenty minutes.