Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user service staff is taught to rapidly attend to all Linux shared hosting packages users’ problems and information requests. Through our ticket system, you’ll be able to fill in your request and a support crew representative is going to go back to to you in only maximum 60 minutes. In actual fact, practice has shown that the normal reply time is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You are able to contact us 24x7x365 with any question you possibly have regarding our offerings. We have experts available constantly to provide you with solutions when required. You could use the ticketing system or drop an e–mail at any time, or pick–up the telephone or make use of the live chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel gives you a broad practical knowledge base which is incorporated into all sections. In each area, you’ll find a Help press button which will load for you a group of step–by–step online classes on how to utilize a particular feature or execute a selected action. In addition, we have crafted course video lessons to help you to get a better idea of the Control Panel’s interface.